Returns can be made within the 28 days of receipt for a refund of an item. Exchanges can be made for different colours or sizes provided they are in stock.
For returns made outside the 28 day period we will happily exchange the product to the value that it was purchased at.
Please note that in the interest of hygiene, tights, underwear, swimwear, earrings cannot be returned.
Eyewear in sale may not be returned and refunded in any circumstance.
In all cases the items that are being returned should be in their original condition, which should include tags and any packaging. All goods will be inspected once returned.
Goods are your responsibility until they reach House of Holland. Please ensure items are packaged correctly, to prevent any damage in transit. We are not responsible for an items that are damaged once returned.
Our returns address is:
House of Holland - Returns
Transworld e-Logistics Ltd
Unit 1 Morley Court