Shipping & Returns
All orders over £100 qualify for free UK delivery via Royal Mail.
UK standard shipping via Royal Mail (2-4 working days): £5.00 when order value is under £100.
UK next day orders: £10.00. Please note we do not deliver on weekends and the next day delivery cut-off time is 1:00 PM BST.
International / Overseas
International / Overseas orders are shipped via Royal Mail or DHL depending on country of destination.
Please note - International/overseas orders totalling over £135, including postage will be subject to local Duty and VAT charges.
Shipping costs are as follows:
Europe EU DHL- £30
Europe Non-EU- £35
We aim to deliver your chosen items to the place and person of your choice, in perfect condition, and in the possible shortest time. Once we have processed and fulfilled your order you will automatically be emailed tracking details to the email address supplied during the ordering process. If you do not/have not received your tracking details please email firstname.lastname@example.org
In the event that there is a problem with your order, or if and item(s) is out of stock, we will notify you via the email you provided during the ordering process.
Duty & taxes
Orders outside the UK may be subject to duty and/or tax. All duty and tax charges are payable by the recipient, and are not the responsibility of House of Holland nor any of its agents.
Returns & Exchanges Policy
Returns can be made within 14 day of receipt for refund of an item. Exchanges can be made for different colours or sizes provided they are in stock.
For returns outside the 14 day period we will happily exchange the product to the value that it was purchased at.
Please note that in the interest of hygiene, tights, underwear, swimwear or earrings cannot be returned.
Eyewear in sale may not be returned or refunded under any circumstances.
In all cases items being returned should be in their original condition, which should include tags and any packaging. All goods will be inspected upon return.
To return or exchange your purchase return back to the following address:
Unit 7, Heathway Industrial Estate, Dagenham, Essex RM10 8PN